faq

Game rooms
Currently the game “The Door” has 3 beautiful rooms. 300 mètres sous le Léman, Hypnosylum et HEIDI - The Space Adventure.

Number of players per team
from 2 to 5 persons. The rooms can be played with 6 people, but the gaming experienced is reduced. The price per person stays at 35.-.

Gift Card
We offer you the opportunity to make a gift of experience of playing “The Door” to your nearest and dearest. Send your order directly from our section "Gift Voucher". Validity of the good gift is 6 months. You can also purchase this gift during your visit to us. Gift cards are not cumulative.

Age limit
To become a member of the game, the child must be at least 9 years old, if he/she is accompanied by the adult, or from 15 years old if he/she is unaccompanied.

Pregnant women
Pregnant women may visit without any risk. The game does not offer the terrifying or large load-consuming activities.

Booking
Only on-line booking are accepted.
Go to "Booking" section.

Timing
Game session lasts 60 minutes. Count 30 minutes over that time for briefing at the beginning of the game and detailed report at the end. The total time required for the game is 1 hour 30 minutes.

Tariffs
The cost of the game session per one person is from 30.-. Price varies depending on the time of day and number of players.
For more information, please see the section "Booking".
“The Door game” takes place in real time. After confirming your booking, the cancellation, change of the game start time and refund are not possible.

Participants with physical disabilities
The game progression involves manipulation of small objects. For this reason, presence of at least one person without physical disabilities is recommended.
For individuals in a wheelchair or with significant mobility impairment, only the '300m under the Geneva Lake' room is accessible. Unfortunately, our facility does not have an accessible restroom.
Elevator - at your disposal.
Please contact us if you want to formulate a specific request in the course of booking.

Big team
If you come with a big team, you can book several rooms at the same time. If you have a special request, please contact us directly by email.